Industries / Manufacturing
Hear it from the line before it stops.
Operators, maintenance and sanitation crews raise problems from any plant, in their own language. Your operations or safety team reviews them, replies, and records what was done.
Start with one plant.
Open concerns by plant
| Plant | New | Top theme |
|---|---|---|
| Food plant | 6 | Guarding |
| Bakery | 4 | Breaks |
| Packing plant | 3 | Overtime |
The ammonia alarm went off twice last week and we were told to keep working.
Thank you. Nobody keeps working when the ammonia alarm sounds. The sensors are being checked today, and every supervisor is being briefed on the evacuation rule.
What doesn't come up at the shift huddle.
- Guards, lockout and equipment shortcuts.
- Line speed, overtime and missed breaks.
- Heat, cold, noise and chemicals.
- Hygiene shortcuts when the line is behind.
- How supervisors and leads treat people.
What your safety team sees.
Each concern arrives in English with the plant, theme and risk marked. Serious ones open a case, and the follow-up, your reply and each action stay on record.
Open concerns
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A machine guard on line 4 is bypassed to clear jams faster, and nobody raises it.
High risk -
Staff were told to keep working after the ammonia alarm went off twice.
High risk -
Overtime has increased, though it is now posted a week ahead.
Moderate risk -
Logging jams on the board has sped up maintenance.
Low risk
Case open
A machine guard on line 4 is bypassed to clear jams faster, and nobody raises it.
- Risk score
- High risk
- Warning signs
- Guard bypassed on a running line. A close call on Thursday night.
- Suggested
- Stop line 4 until the guard is refitted, then find the cause of the jams.
The guard on line 4 is bypassed so we can clear jams faster. Nobody brings it up at the huddle.
Has anyone been hurt or nearly hurt?
Not yet. Someone's hand came close on Thursday night.
Thank you. Line 4 is stopped until the guard is refitted, and maintenance is looking at why it keeps jamming.
Actions
- Guard refitted and line 4 checked
- Fix the cause of the jams on line 4
Themes this month
- Safety7
- Working hours6
- Team3
Negative Neutral Positive
Where it starts. A QR code in break rooms and by the time clock at each plant. People use their own phone between shifts.
Your operators see the problem
long before the downtime report.
Set up your first plant in about an hour.
Nothing to install and no integration project. Your people use a link or a QR code on their own phone.
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Create your account
Confirm your email and turn on two-factor sign-in.
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Name your sites
One for each place you'll put a poster. Choose the opening question.
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Pay and invite reviewers
Check your total in Stripe Checkout, then choose who reads and replies.
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Put up your posters
Each poster's QR code opens that site's link. Print one for every site.
Is Tellhaven right for you?
Built for organisations whose people work away from head office.
A good fit if
- Your people work across sites, shifts or suppliers.
- They speak more than one language.
- You can name reviewers who will reply, ideally within two working days.
- You want a record of what was done about each concern.
Not the right fit if
- You need an emergency line. Nobody at Tellhaven monitors conversations.
- You need a statutory whistleblower channel. We don't currently offer it as one.
- People must not be identifiable. We don't ask for names, but their words may identify them.
- Nobody will reply. People who hear nothing stop speaking up.
One price per site.
A site is one physical operating location, not each QR code, department or shift.
| Sites | Per month |
|---|---|
| 1 | US$Â 149 |
| 5 | US$Â 745 |
| 20 | US$Â 2,980 |
Planning a large or complex rollout? Talk to us about a custom quote.
US$Â 149 per site, per month
About US$Â 4.90 a day, excluding applicable taxes.
- No setup fee
- Conversations in your people's languages, read in English
- Follow-up questions, summaries, themes and risk flags
- Cases, two-way replies and a record of what was done
- A link and poster for every site
- CSV, Excel and PDF export
- Renews monthly. Cancel renewal at the end of your paid month.
Fair-use limits apply to AI processing. See the service terms.
Questions
Something else? Email us and we'll set up a walkthrough.
Does it replace our safety or quality reporting?
No. It catches what people won't put in a formal report. Copy anything serious into your existing system.
Will plant managers see what their staff say?
Only people you add to Tellhaven can read concerns. Keep it with a central team if a plant manager is part of the problem.
Do people need a company email or an app?
No. They scan the code or open the link on their own phone.
Can people speak instead of typing?
Yes. Once an admin turns voice on in Settings, people tap the microphone and talk to Haven, the AI assistant, in their own language. Tellhaven keeps the transcript, not the recording. Our voice provider may keep flagged audio for up to 90 days for abuse monitoring, but does not use it to train models.
What happens with something urgent?
Tellhaven isn't an emergency service, and nobody at Tellhaven monitors conversations. Before rollout, agree who acts on a serious case and how quickly, and keep your usual emergency and incident procedures. Each poster tells people to call emergency services if someone is in danger.
Is it anonymous?
We don't ask for names, and we don't call it anonymous. Conversations are stored and linked to a random key in your browser. Reviewers can read what you share, which may identify you.