Start with one site. No setup fee. See pricing

Tellhaven

Industries / Security services

Hear from the guard on every post.

Guards raise problems from any post or client site, in their own language, often while working alone. Your operations or compliance team reviews them, replies, and records what was done.

Set up your first site Book a call

Start with one client site.

Open concerns by client site

Client siteNewTop theme
Shopping centre6Lone working
Logistics park4Fatigue
Hospital3Abuse

The radio at the loading dock post hasn't worked for a week. At night I'd have to use my own phone to call for help.

Translated from Amharic

Thank you. A replacement radio goes to the site today, and the night supervisor will check in with your post every hour until then.

Reply from head office · On record

What a shift report leaves out.

  • Lone working and equipment that doesn't work.
  • Long shifts, back-to-back nights and fatigue.
  • Abuse and threats on post.
  • Pay, hours and missed breaks.
  • How supervisors and client staff treat guards.

How it works for security services.

  1. Collect

    A QR code in the guard room at each client site, and the link in rosters and post instructions.

  2. Review

    Your operations team sees each concern summarised and translated.

  3. Respond

    Reply in the same thread and record each action.

  4. Report

    Compare client sites: open issues and the themes that keep coming back.

The guard on post
sees the risk first.

Set up your first client site in about an hour.

Nothing to install and no integration project. Your people use a link or a QR code on their own phone.

  1. Create your account

    Confirm your email and turn on two-factor sign-in.

  2. Name your sites

    One for each place you'll put a poster. Choose the opening question.

  3. Pay and invite reviewers

    Check your total in Stripe Checkout, then choose who reads and replies.

  4. Put up your posters

    Each poster's QR code opens that site's link. Print one for every site.

Is Tellhaven right for you?

Built for organisations whose people work away from head office.

A good fit if

  • Your people work across sites, shifts or suppliers.
  • They speak more than one language.
  • You can name reviewers who will reply, ideally within two working days.
  • You want a record of what was done about each concern.

Not the right fit if

  • You need an emergency line. Nobody at Tellhaven monitors conversations.
  • You need a statutory whistleblower channel. We don't currently offer it as one.
  • People must not be identifiable. We don't ask for names, but their words may identify them.
  • Nobody will reply. People who hear nothing stop speaking up.

One price per site.

A site is one physical operating location, not each QR code, department or shift.

Each lit dot is one of your sites.
Monthly price by number of sites
SitesPer month
1€ 139
5€ 695
20€ 2,780

Planning a large or complex rollout? Talk to us about a custom quote.

€ 139 per site, per month

About € 4.57 a day, excluding applicable taxes.

  • No setup fee
  • Conversations in your people's languages, read in English
  • Follow-up questions, summaries, themes and risk flags
  • Cases, two-way replies and a record of what was done
  • A link and poster for every site
  • CSV, Excel and PDF export
  • Renews monthly. Cancel renewal at the end of your paid month.
Set up your first site

Fair-use limits apply to AI processing. See the service terms.

Questions

Something else? Email us and we'll set up a walkthrough.

Can guards use it to raise an alarm?

No. It's for concerns, not emergencies. Guards keep their radios, control room and emergency procedures.

What about guards who move between posts?

Use the whole-organisation link in onboarding and rosters, and a site link where guards work one post.

Will clients see what guards report?

Only people you add to Tellhaven can read concerns. You decide what to share with a client, and when.

What happens with something urgent?

Tellhaven isn't an emergency service, and nobody at Tellhaven monitors conversations. Before rollout, agree who acts on a serious case and how quickly, and keep your usual emergency and incident procedures. Each poster tells people to call emergency services if someone is in danger.

Is it anonymous?

We don't ask for names, and we don't call it anonymous. Conversations are stored and linked to a random key in your browser. Reviewers can read what you share, which may identify you.

Other industries

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