Industries / Food processing
Know what the line can't keep up with.
Line workers, sanitation crews and leads raise problems from any plant, in their own language. Your operations, safety or people team reviews them, replies, and records what was done.
Hands full? People can talk instead of typing.
Start with one plant.
Open concerns by plant
| Plant | New | Top theme |
|---|---|---|
| Poultry plant | 6 | Line speed |
| Meat plant | 4 | Cold rooms |
| Seafood plant | 3 | Overtime |
The floor in the filleting room is always wet because the drains block. Someone slips most weeks.
Thank you. Maintenance is clearing the filleting room drains this shift, and anti-slip mats go down until the drains are properly fixed.
What doesn't get said on the floor.
- Line speed and short-staffed stations.
- Cuts, strains and repetitive injuries.
- Cold rooms, wet floors and chemicals.
- Toilet breaks, overtime and late rosters.
- How supervisors and leads treat people.
What your operations team sees.
Each concern arrives in English with the plant, theme and risk marked. Serious ones open a case, and the follow-up, your reply and each action stay on record.
Open concerns
-
At the poultry plant, the line sped up while the deboning table is still short-staffed; two workers were cut last week.
High risk -
At the seafood plant, blocked drains keep the filleting room floor wet, and someone slips most weeks.
High risk -
Overtime is paid correctly, but Saturday shifts are announced on Friday afternoon.
Moderate risk -
The team leader rotates the hard stations so nobody spends the whole shift on knife work.
Low risk
Case open
At the poultry plant, the line sped up while the deboning table is still short-staffed; two workers were cut last week.
- Risk score
- High risk
- Warning signs
- Line speed raised without the staff to match. Two cuts last week.
- Suggested
- Return to the old line speed until the deboning table is fully staffed.
The line went faster this month, but the deboning table is still two people short. Two of us cut ourselves last week.
When did the line speed up?
Two weeks ago. They said more people would come, but nobody came.
Thank you. From this shift the line runs at the old speed until two more people join the deboning table.
Actions
- Line back to the old speed
- Two more people on the deboning table
Themes this month
- Safety9
- Working hours5
- Team4
Negative Neutral Positive
Where it starts. A QR code in the canteen and by the time clock at each plant, in the languages your workers read.
The line knows the problem
before the auditor does.
Set up your first plant in about an hour.
Nothing to install and no integration project. Your people use a link or a QR code on their own phone.
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Create your account
Confirm your email and turn on two-factor sign-in.
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Name your sites
One for each place you'll put a poster. Choose the opening question.
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Pay and invite reviewers
Check your total in Stripe Checkout, then choose who reads and replies.
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Put up your posters
Each poster's QR code opens that site's link. Print one for every site.
Is Tellhaven right for you?
Built for organisations whose people work away from head office.
A good fit if
- Your people work across sites, shifts or suppliers.
- They speak more than one language.
- You can name reviewers who will reply, ideally within two working days.
- You want a record of what was done about each concern.
Not the right fit if
- You need an emergency line. Nobody at Tellhaven monitors conversations.
- You need a statutory whistleblower channel. We don't currently offer it as one.
- People must not be identifiable. We don't ask for names, but their words may identify them.
- Nobody will reply. People who hear nothing stop speaking up.
One price per site.
A site is one physical operating location, not each QR code, department or shift.
| Sites | Per month |
|---|---|
| 1 | QARÂ 549 |
| 5 | QARÂ 2,745 |
| 20 | QARÂ 10,980 |
Planning a large or complex rollout? Talk to us about a custom quote.
QARÂ 549 per site, per month
About QARÂ 18.05 a day, excluding applicable taxes.
- No setup fee
- Conversations in your people's languages, read in English
- Follow-up questions, summaries, themes and risk flags
- Cases, two-way replies and a record of what was done
- A link and poster for every site
- CSV, Excel and PDF export
- Renews monthly. Cancel renewal at the end of your paid month.
Fair-use limits apply to AI processing. See the service terms.
Questions
Something else? Email us and we'll set up a walkthrough.
Can agency and labour-hire workers use it?
Yes. Anyone who scans the code or opens the link can raise a concern. Put codes where every shift passes, such as the canteen and the time clock.
Does it replace our food safety or incident reporting?
No. It catches what people won't put in a formal report. Copy anything serious into your existing system.
Will plant managers see what their staff say?
Only people you add to Tellhaven can read concerns. Keep it with a central team if a plant manager is part of the problem.
Can people speak instead of typing?
Yes. Once an admin turns voice on in Settings, people tap the microphone and talk to Haven, the AI assistant, in their own language. Tellhaven keeps the transcript, not the recording. Our voice provider may keep flagged audio for up to 90 days for abuse monitoring, but does not use it to train models.
What happens with something urgent?
Tellhaven isn't an emergency service, and nobody at Tellhaven monitors conversations. Before rollout, agree who acts on a serious case and how quickly, and keep your usual emergency and incident procedures. Each poster tells people to call emergency services if someone is in danger.
Is it anonymous?
We don't ask for names, and we don't call it anonymous. Conversations are stored and linked to a random key in your browser. Reviewers can read what you share, which may identify you.