Industries / Supply chains
Hear from workers at every supplier.
Workers at your suppliers raise problems in their own language, through a channel that doesn't run through the supplier's management. Your team reviews, replies, and records each step to resolution.
Start with one supplier site.
Open concerns by supplier site
| Supplier site | New | Top theme |
|---|---|---|
| Garment factory | 9 | Overtime |
| Textile mill | 4 | Recruitment fees |
| Electronics plant | 3 | Dormitories |
We were told overtime is required this month. If we refuse, we lose the attendance bonus.
Thank you for reporting this. We've raised it with the supplier and will update you here by Friday.
What an audit day doesn't show.
- Overtime, wages and deductions.
- Dormitories, fire exits and safety.
- Recruitment fees and withheld documents.
- Harassment and threats.
- Pressure not to speak to auditors.
What your sourcing team sees.
Each concern arrives in English with the supplier site, theme and risk marked. Serious ones open a case, and the follow-up, your reply and each action stay on record.
Open concerns
-
Overtime from last month is still unpaid.
High risk -
Unexplained uniform deductions are being taken from pay.
High risk -
About 54 hours a week in busy season, with one day off.
Moderate risk -
Treatment has improved under the new manager, and the shouting has stopped.
Low risk
Case open
Overtime from last month is still unpaid.
- Risk score
- High risk
- Warning signs
- Overtime unpaid for a month. About twenty hours per worker on one line.
- Suggested
- Ask the supplier for payroll records and a payment date.
Overtime from last month still hasn't been paid.
How many hours are unpaid?
About twenty hours each for the people on our line.
Thank you. We've asked the supplier to pay last month's overtime this week and show us the payroll record. We'll tell you here when it's paid.
Actions
- Supplier asked for payroll records
- Confirm the workers have been paid
Themes this month
- Pay8
- Working hours6
- Treatment5
Negative Neutral Positive
Where it starts. A QR code posted at each site, in the languages workers read.
Audits see one day.
Workers see every day.
Set up your first supplier site in about an hour.
Nothing to install and no integration project. Your people use a link or a QR code on their own phone.
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Create your account
Confirm your email and turn on two-factor sign-in.
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Name your sites
One for each place you'll put a poster. Choose the opening question.
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Pay and invite reviewers
Check your total in Stripe Checkout, then choose who reads and replies.
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Put up your posters
Each poster's QR code opens that site's link. Print one for every site.
Is Tellhaven right for you?
Built for organisations whose people work away from head office.
A good fit if
- Your people work across sites, shifts or suppliers.
- They speak more than one language.
- You can name reviewers who will reply, ideally within two working days.
- You want a record of what was done about each concern.
Not the right fit if
- You need an emergency line. Nobody at Tellhaven monitors conversations.
- You need a statutory whistleblower channel. We don't currently offer it as one.
- People must not be identifiable. We don't ask for names, but their words may identify them.
- Nobody will reply. People who hear nothing stop speaking up.
One price per site.
A site is one physical operating location, not each QR code, department or shift.
| Sites | Per month |
|---|---|
| 1 | SARÂ 559 |
| 5 | SARÂ 2,795 |
| 20 | SARÂ 11,180 |
Planning a large or complex rollout? Talk to us about a custom quote.
SARÂ 559 per site, per month
About SARÂ 18.38 a day, excluding applicable taxes.
- No setup fee
- Conversations in your people's languages, read in English
- Follow-up questions, summaries, themes and risk flags
- Cases, two-way replies and a record of what was done
- A link and poster for every site
- CSV, Excel and PDF export
- Renews monthly. Cancel renewal at the end of your paid month.
Fair-use limits apply to AI processing. See the service terms.
Questions
Something else? Email us and we'll set up a walkthrough.
Can suppliers see what workers report?
Only people you add to Tellhaven can read concerns. You decide what to share with a supplier, and when.
Does it replace audits?
No. It runs between audits, so you hear about problems when they happen.
Can people speak instead of typing?
Yes. Once an admin turns voice on in Settings, people tap the microphone and talk to Haven, the AI assistant, in their own language. Tellhaven keeps the transcript, not the recording. Our voice provider may keep flagged audio for up to 90 days for abuse monitoring, but does not use it to train models.
What happens with something urgent?
Tellhaven isn't an emergency service, and nobody at Tellhaven monitors conversations. Before rollout, agree who acts on a serious case and how quickly, and keep your usual emergency and incident procedures. Each poster tells people to call emergency services if someone is in danger.
Is it anonymous?
We don't ask for names, and we don't call it anonymous. Conversations are stored and linked to a random key in your browser. Reviewers can read what you share, which may identify you.