Start with one site. No setup fee. See pricing

Tellhaven

Industries / Hospitality

Hear it before they hand in their notice.

Kitchen, floor and housekeeping teams raise problems from any venue, in their own language. Head office sees them, replies, and tracks what changed.

Set up your first site Book a call

Start with one venue.

Open concerns by venue

VenueNewTop theme
Hotel7Rosters
Restaurant4Housekeeping load
Bar3Late finishes

Rosters for next week came out on Saturday night again. Half of us had already made plans.

Translated from Spanish

Fair point. From this week, rosters go out by Wednesday for the week after.

Reply from head office · On record

What your teams say to each other, not to you.

  • Rosters, hours and pay that don't add up.
  • A manager or guest crossing a line.
  • Kitchen safety, heat and broken equipment.
  • Training that never happened.
  • Why people are about to leave.

How it works for hospitality.

  1. Collect

    A QR code back of house at every venue. Staff use their own phone between shifts.

  2. Review

    Your operations or people team sees each concern summarised and translated.

  3. Respond

    Reply in the same thread and record each action.

  4. Report

    Compare venues: open issues and the themes that keep coming back.

Exit interviews come too late.
Hear it while they're still here.

Set up your first venue in about an hour.

Nothing to install and no integration project. Your people use a link or a QR code on their own phone.

  1. Create your account

    Confirm your email and turn on two-factor sign-in.

  2. Name your sites

    One for each place you'll put a poster. Choose the opening question.

  3. Pay and invite reviewers

    Check your total in Stripe Checkout, then choose who reads and replies.

  4. Put up your posters

    Each poster's QR code opens that site's link. Print one for every site.

Is Tellhaven right for you?

Built for organisations whose people work away from head office.

A good fit if

  • Your people work across sites, shifts or suppliers.
  • They speak more than one language.
  • You can name reviewers who will reply, ideally within two working days.
  • You want a record of what was done about each concern.

Not the right fit if

  • You need an emergency line. Nobody at Tellhaven monitors conversations.
  • You need a statutory whistleblower channel. We don't currently offer it as one.
  • People must not be identifiable. We don't ask for names, but their words may identify them.
  • Nobody will reply. People who hear nothing stop speaking up.

One price per site.

A site is one physical operating location, not each QR code, department or shift.

Each lit dot is one of your sites.
Monthly price by number of sites
SitesPer month
1€ 139
5€ 695
20€ 2,780

Planning a large or complex rollout? Talk to us about a custom quote.

€ 139 per site, per month

About € 4.57 a day, excluding applicable taxes.

  • No setup fee
  • Conversations in your people's languages, read in English
  • Follow-up questions, summaries, themes and risk flags
  • Cases, two-way replies and a record of what was done
  • A link and poster for every site
  • CSV, Excel and PDF export
  • Renews monthly. Cancel renewal at the end of your paid month.
Set up your first site

Fair-use limits apply to AI processing. See the service terms.

Questions

Something else? Email us and we'll set up a walkthrough.

Will venue managers see what their staff say?

Only people you add to Tellhaven can read concerns. Keep it with head office or your people team if a venue manager is part of the problem.

Do staff need to download an app?

No. They scan the code or open the link on their own phone.

Does it replace our HR or grievance process?

No. It feeds it. Problems arrive earlier and with more detail, each with a reply and an action record you can use in your existing process.

What happens with something urgent?

Tellhaven isn't an emergency service, and nobody at Tellhaven monitors conversations. Before rollout, agree who acts on a serious case and how quickly, and keep your usual emergency and incident procedures. Each poster tells people to call emergency services if someone is in danger.

Is it anonymous?

We don't ask for names, and we don't call it anonymous. Conversations are stored and linked to a random key in your browser. Reviewers can read what you share, which may identify you.

Other industries

See it working in five minutes.

Try the live demo