Tellhaven

Industries / Hospitality

Hear it before they hand in their notice.

Kitchen, floor and housekeeping teams raise problems from any venue, in their own language. Head office sees them, replies, and tracks what changed.

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Real conversation, sample data, no account needed.

Open concerns by venue

VenueNewTop theme
Harbour Kitchen7Rosters
The Grand Hotel4Housekeeping load
Northside Bar3Late finishes

Rosters for next week came out on Saturday night again. Half of us had already made plans.

Translated from Spanish

Fair point. From this week, rosters go out by Wednesday for the week after.

Reply from head office · On record

What your teams say to each other, not to you.

  • Rosters, hours and pay that don't add up.
  • A manager or guest crossing a line.
  • Kitchen safety, heat and broken equipment.
  • Training that never happened.
  • Why people are about to leave.

How it works for hospitality.

  1. Collect

    A QR code back of house at every venue. Staff use their own phone between shifts.

  2. Review

    Your operations or people team sees each concern summarised and translated.

  3. Respond

    Reply in the same thread, assign an owner and record each action.

  4. Report

    Compare venues: open issues and the themes that keep coming back.

Exit interviews come too late.
Hear it while they're still here.

Questions

Something else? Email us and we'll set up a walkthrough.

Will venue managers see what their staff say?

Only people you add to Tellhaven can read concerns. Keep it with head office or your people team if a venue manager is part of the problem.

Do staff need to download an app?

No. They scan the code or open the link on their own phone.

Is it anonymous?

We don't ask for names, and we don't call it anonymous. Conversations are stored and linked to a random key in your browser. Reviewers can read what you share, which may identify you.

Other industries

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