Industries / Supply chains
Hear from workers at every supplier.
Workers at your suppliers raise problems in their own language, through a channel that doesn't run through the supplier's management. Your team reviews, replies, and records each step to resolution.
Start with one supplier site.
Open concerns by supplier site
| Supplier site | New | Top theme |
|---|---|---|
| Garment factory | 9 | Overtime |
| Textile mill | 4 | Recruitment fees |
| Electronics plant | 3 | Dormitories |
We were told overtime is required this month. If we refuse, we lose the attendance bonus.
Thank you for reporting this. We've raised it with the supplier and will update you here by Friday.
What an audit day doesn't show.
- Overtime, wages and deductions.
- Dormitories, fire exits and safety.
- Recruitment fees and withheld documents.
- Harassment and threats.
- Pressure not to speak to auditors.
How it works for supply chains.
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Collect
A QR code posted at each site, in the languages workers read.
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Review
Your sourcing or ESG team sees each concern summarised and translated.
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Respond
Reply to the worker and record each remediation step.
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Report
See each supplier's open issues, themes and actions.
Audits see one day.
Workers see every day.
Set up your first supplier site in about an hour.
Nothing to install and no integration project. Your people use a link or a QR code on their own phone.
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Create your account
Confirm your email and turn on two-factor sign-in.
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Name your sites
One for each place you'll put a poster. Choose the opening question.
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Pay and invite reviewers
Check your total in Stripe Checkout, then choose who reads and replies.
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Put up your posters
Each poster's QR code opens that site's link. Print one for every site.
Is Tellhaven right for you?
Built for organisations whose people work away from head office.
A good fit if
- Your people work across sites, shifts or suppliers.
- They speak more than one language.
- You can name reviewers who will reply, ideally within two working days.
- You want a record of what was done about each concern.
Not the right fit if
- You need an emergency line. Nobody at Tellhaven monitors conversations.
- You need a statutory whistleblower channel. We don't currently offer it as one.
- People must not be identifiable. We don't ask for names, but their words may identify them.
- Nobody will reply. People who hear nothing stop speaking up.
One price per site.
A site is one physical operating location, not each QR code, department or shift.
| Sites | Per month |
|---|---|
| 1 | £ 119 |
| 5 | £ 595 |
| 20 | £ 2,380 |
Planning a large or complex rollout? Talk to us about a custom quote.
£ 119 per site, per month
About £ 3.91 a day, excluding applicable taxes.
- No setup fee
- Conversations in your people's languages, read in English
- Follow-up questions, summaries, themes and risk flags
- Cases, two-way replies and a record of what was done
- A link and poster for every site
- CSV, Excel and PDF export
- Renews monthly. Cancel renewal at the end of your paid month.
Fair-use limits apply to AI processing. See the service terms.
Questions
Something else? Email us and we'll set up a walkthrough.
Can suppliers see what workers report?
Only people you add to Tellhaven can read concerns. You decide what to share with a supplier, and when.
Does it replace audits?
No. It runs between audits, so you hear about problems when they happen.
What happens with something urgent?
Tellhaven isn't an emergency service, and nobody at Tellhaven monitors conversations. Before rollout, agree who acts on a serious case and how quickly, and keep your usual emergency and incident procedures. Each poster tells people to call emergency services if someone is in danger.
Is it anonymous?
We don't ask for names, and we don't call it anonymous. Conversations are stored and linked to a random key in your browser. Reviewers can read what you share, which may identify you.
Other industries
-
Aged care
Know what your night shift knows.
Care quality, staffing and equipment concerns across your homes.
See aged care -
Hospitality
Hear it before they hand in their notice.
Rosters, working conditions and safety across your venues.
See hospitality -
Manufacturing
Hear it from the line before it stops.
Line, equipment and shift concerns across your plants, including food processing.
See manufacturing -
Warehousing
Know what peak season is doing to your floor.
Safety, pace and shift concerns across warehouses, cold stores and depots.
See warehousing -
High-risk work
Hear the near miss before the incident.
Near misses, fatigue and safety on sites, vessels and remote projects.
See high-risk work