Industries / Agriculture
Hear from your crews before the season ends.
Seasonal and permanent workers raise problems from any farm, greenhouse or packhouse, in their own language. Your operations, HR or welfare lead reviews them, replies, and records what was done.
Start with one farm.
Open concerns by farm
| Farm | New | Top theme |
|---|---|---|
| Packhouse | 6 | Accommodation |
| Berry farm | 4 | Piece rates |
| Greenhouse | 3 | Heat |
We pay rent for the caravan, but the roof leaks every time it rains.
Thank you. The caravan roof is being repaired this week, and there's no rent for it until it's dry.
What the crew boss doesn't pass on.
- Pay, piece rates and deductions.
- Accommodation, transport and drinking water.
- Heat, chemicals and long days.
- How crew bosses and contractors treat people.
- Pressure not to complain.
What your operations team sees.
Each concern arrives in English with the farm, theme and risk marked. Serious ones open a case, and the follow-up, your reply and each action stay on record.
Open concerns
-
The accommodation shower block, shared by twelve people, has had no hot water for ten days.
High risk -
Workers pay rent for a caravan whose roof leaks whenever it rains.
High risk -
Pay is on time, but the transport deduction rose without notice.
Moderate risk -
The crew leader speaks the workers' language and resolves problems quickly.
Low risk
Case open
The accommodation shower block, shared by twelve people, has had no hot water for ten days.
- Risk score
- High risk
- Warning signs
- No hot water for twelve people for ten days. Reported twice without action.
- Suggested
- Book a repair now and offer other showers until it is fixed.
The shower block at the accommodation has had no hot water for ten days. Twelve of us share it.
Has anyone said when it will be fixed?
We told the farm office twice. Nobody came.
Thank you. A plumber is coming tomorrow morning. Until then, the packhouse showers are open to you after work.
Actions
- Packhouse showers open after work
- Hot water repaired at the accommodation
Themes this month
- Housing7
- Pay6
- Team3
Negative Neutral Positive
Where it starts. A QR code in the packhouse, the lunch area and the accommodation. Workers use their own phone.
Your crews know what's wrong
long before the season ends.
Set up your first farm in about an hour.
Nothing to install and no integration project. Your people use a link or a QR code on their own phone.
-
Create your account
Confirm your email and turn on two-factor sign-in.
-
Name your sites
One for each place you'll put a poster. Choose the opening question.
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Pay and invite reviewers
Check your total in Stripe Checkout, then choose who reads and replies.
-
Put up your posters
Each poster's QR code opens that site's link. Print one for every site.
Is Tellhaven right for you?
Built for organisations whose people work away from head office.
A good fit if
- Your people work across sites, shifts or suppliers.
- They speak more than one language.
- You can name reviewers who will reply, ideally within two working days.
- You want a record of what was done about each concern.
Not the right fit if
- You need an emergency line. Nobody at Tellhaven monitors conversations.
- You need a statutory whistleblower channel. We don't currently offer it as one.
- People must not be identifiable. We don't ask for names, but their words may identify them.
- Nobody will reply. People who hear nothing stop speaking up.
One price per site.
A site is one physical operating location, not each QR code, department or shift.
| Sites | Per month |
|---|---|
| 1 | A$Â 229 |
| 5 | A$Â 1,145 |
| 20 | A$Â 4,580 |
Planning a large or complex rollout? Talk to us about a custom quote.
A$Â 229 per site, per month
About A$Â 7.53 a day, excluding applicable taxes.
- No setup fee
- Conversations in your people's languages, read in English
- Follow-up questions, summaries, themes and risk flags
- Cases, two-way replies and a record of what was done
- A link and poster for every site
- CSV, Excel and PDF export
- Renews monthly. Cancel renewal at the end of your paid month.
Fair-use limits apply to AI processing. See the service terms.
Questions
Something else? Email us and we'll set up a walkthrough.
What about patchy coverage?
It needs a connection to send. Put codes where people have Wi-Fi or signal, such as the packhouse, the lunch area and the accommodation.
Can labour-hire workers use it?
Yes. Anyone who scans the code or opens the link can raise a concern, whoever employs them.
Do workers need an app or an account?
No. They scan the code or open the link on their own phone.
What happens with something urgent?
Tellhaven isn't an emergency service, and nobody at Tellhaven monitors conversations. Before rollout, agree who acts on a serious case and how quickly, and keep your usual emergency and incident procedures. Each poster tells people to call emergency services if someone is in danger.
Is it anonymous?
We don't ask for names, and we don't call it anonymous. Conversations are stored and linked to a random key in your browser. Reviewers can read what you share, which may identify you.