Start with one site. No setup fee. See pricing

Tellhaven

Industries / Transport and fleets

Hear from your drivers before the crash report.

Drivers, loaders and depot crews raise problems from any depot or route, in their own language. Your operations or safety team reviews them, replies, and records what was done.

Set up your first site Book a call

Start with one depot.

Open concerns by depot

DepotNewTop theme
Bus depot6Vehicle defects
Freight depot4Fatigue
Waste depot3Rosters

Bus 214's brakes pull to the left. I've written it on the defect sheet three times and it still goes out.

Translated from Punjabi

Thank you. Bus 214 is off the road until the workshop checks the brakes today, and we're looking at why the defect sheet wasn't acted on.

Reply from head office · On record

What never makes it onto the defect sheet.

  • Vehicle defects that keep coming back.
  • Fatigue, split shifts and rosters.
  • Abuse and assaults on routes.
  • Toilet and meal breaks on the road.
  • How depot managers and dispatchers treat people.

How it works for transport and fleets.

  1. Collect

    A QR code in the depot mess room and by the sign-on point. Drivers use their own phone between runs.

  2. Review

    Your operations or safety team sees each concern summarised and translated.

  3. Respond

    Reply in the same thread and record each action.

  4. Report

    Compare depots: open issues and the themes that keep coming back.

Drivers feel the fault
long before the inspection.

Set up your first depot in about an hour.

Nothing to install and no integration project. Your people use a link or a QR code on their own phone.

  1. Create your account

    Confirm your email and turn on two-factor sign-in.

  2. Name your sites

    One for each place you'll put a poster. Choose the opening question.

  3. Pay and invite reviewers

    Check your total in Stripe Checkout, then choose who reads and replies.

  4. Put up your posters

    Each poster's QR code opens that site's link. Print one for every site.

Is Tellhaven right for you?

Built for organisations whose people work away from head office.

A good fit if

  • Your people work across sites, shifts or suppliers.
  • They speak more than one language.
  • You can name reviewers who will reply, ideally within two working days.
  • You want a record of what was done about each concern.

Not the right fit if

  • You need an emergency line. Nobody at Tellhaven monitors conversations.
  • You need a statutory whistleblower channel. We don't currently offer it as one.
  • People must not be identifiable. We don't ask for names, but their words may identify them.
  • Nobody will reply. People who hear nothing stop speaking up.

One price per site.

A site is one physical operating location, not each QR code, department or shift.

Each lit dot is one of your sites.
Monthly price by number of sites
SitesPer month
1¥ 22,000
5¥ 110,000
20¥ 440,000

Planning a large or complex rollout? Talk to us about a custom quote.

¥ 22,000 per site, per month

About ¥ 723 a day, excluding applicable taxes.

  • No setup fee
  • Conversations in your people's languages, read in English
  • Follow-up questions, summaries, themes and risk flags
  • Cases, two-way replies and a record of what was done
  • A link and poster for every site
  • CSV, Excel and PDF export
  • Renews monthly. Cancel renewal at the end of your paid month.
Set up your first site

Fair-use limits apply to AI processing. See the service terms.

Questions

Something else? Email us and we'll set up a walkthrough.

Can drivers use it on the road?

Not while driving. Put codes where drivers sign on and take their breaks, and share the link in rosters.

Does it replace our defect or incident reporting?

No. It catches what people won't put in a formal report. Copy anything serious into your existing system.

Will depot managers see what drivers say?

Only people you add to Tellhaven can read concerns. Keep it with a central team if a depot manager is part of the problem.

What happens with something urgent?

Tellhaven isn't an emergency service, and nobody at Tellhaven monitors conversations. Before rollout, agree who acts on a serious case and how quickly, and keep your usual emergency and incident procedures. Each poster tells people to call emergency services if someone is in danger.

Is it anonymous?

We don't ask for names, and we don't call it anonymous. Conversations are stored and linked to a random key in your browser. Reviewers can read what you share, which may identify you.

Other industries

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