Industries / Transport and fleets
Hear from your drivers before the crash report.
Drivers, loaders and depot crews raise problems from any depot or route, in their own language. Your operations or safety team reviews them, replies, and records what was done.
Start with one depot.
Open concerns by depot
| Depot | New | Top theme |
|---|---|---|
| Bus depot | 6 | Vehicle defects |
| Freight depot | 4 | Fatigue |
| Waste depot | 3 | Rosters |
Bus 214's brakes pull to the left. I've written it on the defect sheet three times and it still goes out.
Thank you. Bus 214 is off the road until the workshop checks the brakes today, and we're looking at why the defect sheet wasn't acted on.
What never makes it onto the defect sheet.
- Vehicle defects that keep coming back.
- Fatigue, split shifts and rosters.
- Abuse and assaults on routes.
- Toilet and meal breaks on the road.
- How depot managers and dispatchers treat people.
How it works for transport and fleets.
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Collect
A QR code in the depot mess room and by the sign-on point. Drivers use their own phone between runs.
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Review
Your operations or safety team sees each concern summarized and translated.
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Respond
Reply in the same thread and record each action.
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Report
Compare depots: open issues and the themes that keep coming back.
Drivers feel the fault
long before the inspection.
Set up your first depot in about an hour.
Nothing to install and no integration project. Your people use a link or a QR code on their own phone.
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Create your account
Confirm your email and turn on two-factor sign-in.
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Name your sites
One for each place you'll put a poster. Choose the opening question.
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Pay and invite reviewers
Check your total in Stripe Checkout, then choose who reads and replies.
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Put up your posters
Each poster's QR code opens that site's link. Print one for every site.
Is Tellhaven right for you?
Built for organizations whose people work away from head office.
A good fit if
- Your people work across sites, shifts or suppliers.
- They speak more than one language.
- You can name reviewers who will reply, ideally within two working days.
- You want a record of what was done about each concern.
Not the right fit if
- You need an emergency line. Nobody at Tellhaven monitors conversations.
- You need a statutory whistleblower channel. We don't currently offer it as one.
- People must not be identifiable. We don't ask for names, but their words may identify them.
- Nobody will reply. People who hear nothing stop speaking up.
One price per site.
A site is one physical operating location, not each QR code, department or shift.
| Sites | Per month |
|---|---|
| 1 | CA$Â 199 |
| 5 | CA$Â 995 |
| 20 | CA$Â 3,980 |
Planning a large or complex rollout? Talk to us about a custom quote.
CA$Â 199 per site, per month
About CA$Â 6.54 a day, excluding applicable taxes.
- No setup fee
- Conversations in your people's languages, read in English
- Follow-up questions, summaries, themes and risk flags
- Cases, two-way replies and a record of what was done
- A link and poster for every site
- CSV, Excel and PDF export
- Renews monthly. Cancel renewal at the end of your paid month.
Fair-use limits apply to AI processing. See the service terms.
Questions
Something else? Email us and we'll set up a walkthrough.
Can drivers use it on the road?
Not while driving. Put codes where drivers sign on and take their breaks, and share the link in rosters.
Does it replace our defect or incident reporting?
No. It catches what people won't put in a formal report. Copy anything serious into your existing system.
Will depot managers see what drivers say?
Only people you add to Tellhaven can read concerns. Keep it with a central team if a depot manager is part of the problem.
What happens with something urgent?
Tellhaven isn't an emergency service, and nobody at Tellhaven monitors conversations. Before rollout, agree who acts on a serious case and how quickly, and keep your usual emergency and incident procedures. Each poster tells people to call emergency services if someone is in danger.
Is it anonymous?
We don't ask for names, and we don't call it anonymous. Conversations are stored and linked to a random key in your browser. Reviewers can read what you share, which may identify you.
Other industries
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Aged care
Know what your night shift knows.
Care quality, staffing and equipment concerns across your homes.
See aged care -
Hospitality
Hear it before they hand in their notice.
Rosters, working conditions and safety across your venues.
See hospitality -
Retail
Hear what happens after closing.
Safety, rosters and treatment across your stores.
See retail -
Manufacturing
Hear it from the line before it stops.
Line, equipment and shift concerns across your plants, including food processing.
See manufacturing -
Warehousing
Know what peak season is doing to your floor.
Safety, pace and shift concerns across warehouses, cold stores and depots.
See warehousing -
Construction
Hear from every trade on every project.
Safety, subcontractor and site concerns across your projects.
See construction -
Cleaning and facilities
Hear from the crews you rarely see.
Chemicals, workload and treatment across the client sites your crews look after.
See cleaning and facilities -
Security services
Hear from the guard on every post.
Lone working, fatigue and treatment across the posts your guards cover.
See security services -
Agriculture
Hear from your crews before the season ends.
Pay, housing and conditions across farms, packhouses and seasonal crews.
See agriculture -
Staffing agencies
Know what your workers see at the client.
What your placed workers see at client sites, before it becomes your problem.
See staffing agencies -
Supply chains
Hear from workers at every supplier.
Worker concerns about pay, treatment and conditions at supplier sites.
See supply chains -
High-risk work
Hear the near miss before the incident.
Near misses, fatigue and safety on sites, vessels and remote projects.
See high-risk work