Start with one site. No setup fee. See pricing

Tellhaven

Industries / Cleaning and facilities

Hear from the crews you rarely see.

Cleaners and facilities crews raise problems from any client site, often at night and in their own language. Your operations or people team reviews them, replies, and records what was done.

Set up your first site Book a call

Start with one client site.

Open concerns by client site

Client siteNewTop theme
Hospital contract6Chemicals
Office tower4Workload
Airport3Night work

The new floor chemical burns our hands, and the gloves at this site are the thin ones.

Translated from Haitian Creole

Thank you. Stop using that chemical tonight. Your supervisor is bringing back the old product, and nobody uses the new one again until we've checked its safety sheet.

Reply from head office · On record

What supervisors don't pass on.

  • Chemicals, gloves and missing equipment.
  • Workload, rushed shifts and unpaid time.
  • Working alone at night.
  • How supervisors and client staff treat people.
  • Pay and hours that don't add up.

How it works for cleaning and facilities.

  1. Collect

    A QR code in the cleaners' room at each client site, and the link in rosters and group chats.

  2. Review

    Your operations or people team sees each concern summarized and translated.

  3. Respond

    Reply in the same thread and record each action.

  4. Report

    Compare client sites: open issues and the themes that keep coming back.

Your crews see the problem
before the client does.

Set up your first client site in about an hour.

Nothing to install and no integration project. Your people use a link or a QR code on their own phone.

  1. Create your account

    Confirm your email and turn on two-factor sign-in.

  2. Name your sites

    One for each place you'll put a poster. Choose the opening question.

  3. Pay and invite reviewers

    Check your total in Stripe Checkout, then choose who reads and replies.

  4. Put up your posters

    Each poster's QR code opens that site's link. Print one for every site.

Is Tellhaven right for you?

Built for organizations whose people work away from head office.

A good fit if

  • Your people work across sites, shifts or suppliers.
  • They speak more than one language.
  • You can name reviewers who will reply, ideally within two working days.
  • You want a record of what was done about each concern.

Not the right fit if

  • You need an emergency line. Nobody at Tellhaven monitors conversations.
  • You need a statutory whistleblower channel. We don't currently offer it as one.
  • People must not be identifiable. We don't ask for names, but their words may identify them.
  • Nobody will reply. People who hear nothing stop speaking up.

One price per site.

A site is one physical operating location, not each QR code, department or shift.

Each lit dot is one of your sites.
Monthly price by number of sites
SitesPer month
1CA$ 199
5CA$ 995
20CA$ 3,980

Planning a large or complex rollout? Talk to us about a custom quote.

CA$ 199 per site, per month

About CA$ 6.54 a day, excluding applicable taxes.

  • No setup fee
  • Conversations in your people's languages, read in English
  • Follow-up questions, summaries, themes and risk flags
  • Cases, two-way replies and a record of what was done
  • A link and poster for every site
  • CSV, Excel and PDF export
  • Renews monthly. Cancel renewal at the end of your paid month.
Set up your first site

Fair-use limits apply to AI processing. See the service terms.

Questions

Something else? Email us and we'll set up a walkthrough.

Can people who move between sites use it?

Yes. Use the whole-organization link for mobile crews and relief staff, and a site link where a crew works at one client.

Will our clients see what crews report?

Only people you add to Tellhaven can read concerns. You decide what to share with a client, and when.

Do people need a company email or an app?

No. They scan the code or open the link on their own phone.

What happens with something urgent?

Tellhaven isn't an emergency service, and nobody at Tellhaven monitors conversations. Before rollout, agree who acts on a serious case and how quickly, and keep your usual emergency and incident procedures. Each poster tells people to call emergency services if someone is in danger.

Is it anonymous?

We don't ask for names, and we don't call it anonymous. Conversations are stored and linked to a random key in your browser. Reviewers can read what you share, which may identify you.

Other industries

See it working in five minutes.

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