Industries / Warehousing
Know what peak season is doing to your floor.
Pickers, drivers and dock crews raise problems from any site, in their own language, including agency staff. Your operations or safety team reviews them, replies, and records what was done.
Start with one site.
Open concerns by site
| Site | New | Top theme |
|---|---|---|
| Distribution centre | 7 | Forklift traffic |
| Cold store | 4 | Cold exposure |
| Cross-dock | 3 | Pace |
Pickers and forklifts are sharing aisle 12 again since the walkway markings wore off. Two close calls this week.
Thank you. Aisle 12 is pedestrian-only until the walkway is repainted on Saturday, and we've briefed the shift leads.
What never reaches the shift report.
- Forklift and pedestrian close calls.
- Pick rates, breaks and peak-season pressure.
- Heat, cold stores and dock conditions.
- Broken scanners, racking and equipment.
- How agency and permanent staff are treated.
How it works for warehousing.
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Collect
A QR code in break rooms, by the time clock and at the dock of each site. Staff and agency workers use their own phone.
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Review
Your operations or safety team sees each concern summarized and translated.
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Respond
Reply in the same thread and record each action.
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Report
Compare sites: open issues and the themes that keep coming back.
The people on the floor
see the close call first.
Set up your first site in about an hour.
Nothing to install and no integration project. Your people use a link or a QR code on their own phone.
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Create your account
Confirm your email and turn on two-factor sign-in.
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Name your sites
One for each place you'll put a poster. Choose the opening question.
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Pay and invite reviewers
Check your total in Stripe Checkout, then choose who reads and replies.
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Put up your posters
Each poster's QR code opens that site's link. Print one for every site.
Is Tellhaven right for you?
Built for organizations whose people work away from head office.
A good fit if
- Your people work across sites, shifts or suppliers.
- They speak more than one language.
- You can name reviewers who will reply, ideally within two working days.
- You want a record of what was done about each concern.
Not the right fit if
- You need an emergency line. Nobody at Tellhaven monitors conversations.
- You need a statutory whistleblower channel. We don't currently offer it as one.
- People must not be identifiable. We don't ask for names, but their words may identify them.
- Nobody will reply. People who hear nothing stop speaking up.
One price per site.
A site is one physical operating location, not each QR code, department or shift.
| Sites | Per month |
|---|---|
| 1 | CA$ 199 |
| 5 | CA$ 995 |
| 20 | CA$ 3,980 |
Planning a large or complex rollout? Talk to us about a custom quote.
CA$ 199 per site, per month
About CA$ 6.54 a day, excluding applicable taxes.
- No setup fee
- Conversations in your people's languages, read in English
- Follow-up questions, summaries, themes and risk flags
- Cases, two-way replies and a record of what was done
- A link and poster for every site
- CSV, Excel and PDF export
- Renews monthly. Cancel renewal at the end of your paid month.
Fair-use limits apply to AI processing. See the service terms.
Questions
Something else? Email us and we'll set up a walkthrough.
Can agency workers use it?
Yes. Anyone who scans the code or opens the link can raise a concern. Use the whole-organization link for people who move between sites.
Does it replace our incident reporting system?
No. It catches what people won't put in a formal report. Copy anything serious into your existing system.
Will site managers see what their staff say?
Only people you add to Tellhaven can read concerns. Keep it with a central team if a site manager is part of the problem.
What happens with something urgent?
Tellhaven isn't an emergency service, and nobody at Tellhaven monitors conversations. Before rollout, agree who acts on a serious case and how quickly, and keep your usual emergency and incident procedures. Each poster tells people to call emergency services if someone is in danger.
Is it anonymous?
We don't ask for names, and we don't call it anonymous. Conversations are stored and linked to a random key in your browser. Reviewers can read what you share, which may identify you.
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High-risk work
Hear the near miss before the incident.
Near misses, fatigue and safety on sites, vessels and remote projects.
See high-risk work