Guides
Guides for hearing from frontline teams
Practical guides for organizations with people across sites, shifts and languages: how to set up routes for concerns, what the law asks of you, and how to show the routes work.
Whistleblowing and speaking up
- Whistleblowing policy: what to include, with a template
What a whistleblowing policy should cover under UK law, from what counts as a protected concern to routes, replies and records, with a short template to adapt.
- How to build a speak up culture at work
Why people stay quiet at work, eight practical steps that make speaking up normal, and what to measure across sites, shifts and languages to see if it is working.
- Whistleblowing in care: a guide for care providers
What care staff can raise, which regulators they can go to outside your organization, and how to make your route the one night and agency staff use first.
Employee feedback and voice
- Employee suggestion box: ideas, rules and digital options
Twelve suggestion box ideas to put in front of staff, the rules that stop a box going quiet, and how paper, online and two-way digital suggestion boxes compare.
- Employee voice for frontline and deskless teams
What employee voice means, why it rarely reaches frontline and deskless staff, how the usual channels compare, and six steps to hear from every site and shift.
Supply chains and worker grievances
- Modern slavery statement: what to include
Who must publish a UK modern slavery statement, the six areas section 54 suggests, and how to show that workers in your supply chains can raise a concern.
- Grievance mechanism criteria: the UN's eight tests
The eight UN Guiding Principles criteria for grievance mechanisms, what each means for workers at your sites and suppliers, and what to measure.
Software
- Whistleblowing software
Whistleblower software for every site: workers raise concerns by link or QR code, Tellhaven asks follow-up questions and translates, and replies stay on record.
- Employee feedback software
An employee feedback tool for frontline staff. People type or talk in their own language, reviewers reply in the same thread, and actions stay on record.
- Multilingual reporting
Workers type or talk in their own language. Reviewers read concerns in English, ask follow-up questions, and reply in the same translated thread.
- Ethics hotline software
An ethics and compliance hotline people reach from any site by link or QR code. They type or talk in their own language, and reviewers reply in the same thread.